New York, NY
United States

6314824174

MoroccanBirds offers authentic jewelry from Moroccan Souk.

All our accessories have a Bohemian/Gypsy twist.

Enjoy your ride 🍃

Beach escape.jpg

Frequently Asked Questions

Frequently Asked Questions

MoroccanBirds - Frequently Asked Questions


1. Is it safe to mail jewelry?

Yes, we ship our jewelry only by trusted carriers such as USPS or FedEx. And all our packages are insured and tracked, using USPS Priority Mail, USPS Priority Mail Express or FedEx Ground.

2. Is the shipping free?

Yes, all shipping is completely free. You do not pay any additional fee for the item to be shipped. 

3. Do you ship internationally?

For now, we ship to the United States only. However, that might change in the future so that we can serve as many birds as possible.

4. How long does it take to get my MoroccanBirds item?

The standard shipping takes up to 5 business days to receive your MoroccanBirds jewelry piece.

5. Do you consider that I am liable for my jewelry order while it is being shipped?

You are definitely not liable for anything while the product is being shipped. All our packages are fully insured by Moroccan-birds.com

6. Do I receive a refund on the shipping fees if I decide to return my item?

No, the shipping fees for a return are non-refundable. The only exceptions are if we have shipped an incorrect item or you received a damaged item. Returns are accepted up to 5 days from the date received.

7. How can I track my purchase?

An email notification with a tracking number will be sent to you once the order is shipped. With the tracking number, you will be able to verify the status of your order.

8. I would like to send my purchase as a gift. How will it be packed? 

Make sure to let us know if your purchase is a gift in the comment section and we will take care of the rest. First, we will not include the billing information on your package and we will make sure to leave a special message on your behalf.

9. What payments option do you accept? 

We accept Credits Cards: Visa, MasterCard, American Express, Discover and Apple Pay.

10. How do I clean and care my MB jewelry? 

To clean your jewelry you can just polish the item using a dry cloth. Most importantly, do not forget to store your MoroccanBirds item in its original package (the linen purse) and in a moist free area. This will avoid sunlights exposure and prevent from tarnishing.