RETURNS & EXCHANGES
Need a Return or an Exchange? This is as easy as when you purchased your item!
We want you to be completely satisfied with your order. All items may be returned or exchanged within 14 days of purchase.
Item has to be returned in its original package (linen purse), unused and in the same condition that you received it.
Please contact us through firstname.lastname@example.org prior proceeding with the return or exchange. The mailing address will be provided upon receipt.
Send us your package with the order slip.
We recommend using a trackable and insured shipping method (Shipping costs and lost fees are non-refundable).
Once package returned and received, MoroccanBirds will proceed with either full refund or exchange depending on your request.
A notification email will be sent once your return is processed (make sure to verify your spam folder).
- Refunds may take 5 to 10 business days to appear on your statement. Additional processing delays may occur.
**Important: Please note that sales items and all international sales are final at this time.
For any additional inquiry, feel free to contact us through email@example.com