RETURNS & EXCHANGES


We want you to be completely satisfied with your order.

  • All items may be returned or exchanged within 14 days of purchase.

  • All U.S returns and exchanges are free of charge

  • All International returns and exchanges are free of charge for orders over $100

  • Item has to be returned in its original package (linen purse), unused and in the same condition that you received it.


RETURNS & EXCHANGES PROCEDURE

  1. Please contact us through contact@moroccan-birds.com prior proceeding with the return or exchange. The mailing address and return instructions will be provided upon receipt.

  2. Send us back your package with the order slip.

  3. Once the package is returned and received, Moroccan Birds will proceed with either full refund or exchange depending on your request.

  4. A notification email will be sent once your return is processed (make sure to verify your spam folder).

  5. Refunds may take 5 to 10 business days to appear on your statement. Additional processing delays may occur.

*Please note that all sales items are final.

For any additional inquiry, feel free to contact us at

contact@moroccan-birds.com