RETURNS & EXCHANGES


Need a Return or an Exchange? This is as easy as when you purchased your item!

 

  • We want you to be completely satisfied with your order. All items may be returned or exchanged within 14 days of purchase.

  • All returns and exchanges are free of charge. 

  • Item has to be returned in its original package (linen purse), unused and in the same condition that you received it.

  • Please contact us through contact@moroccan-birds.com prior proceeding with the return or exchange. The mailing address and return instructions will be provided upon receipt.

  • Send us your package with the order slip.

  • Once the package is returned and received, MoroccanBirds will proceed with either full refund or exchange depending on your request.

  • A notification email will be sent once your return is processed (make sure to verify your spam folder).

  • Refunds may take 5 to 10 business days to appear on your statement. Additional processing delays may occur.                                          

**Important: Please note that sales items and all international sales are final at this time.

For any additional inquiry, feel free to contact us through contact@moroccan-birds.com